OSCAR ROSSA is a Los Angeles company specializing in high-end luxury sleepwear, bedding items, as well as other fashion items by offering exclusive, handcrafted designs and premium materials for a luxurious experience. 

The current OSCAR ROSSA silk collection includes silk sleepwear, silk pajamas, silk pants, silk chemise, silk camisole, silk slip, silk robe, silk kimono, silk nightgown, silk night shirt, silk lingerie, etc. We are passionate about creating comfortable, stylish, and durable sleepwear that elevates bedtime into a moment of relaxation and self-care.

We proudly present silk scarves in plenty of creative designs with copyright protection. We also carry luxury silk beddings including silk pillowcases, silk flat sheets, silk fitted sheets, silk duvet covers, silk blanket, silk comforters, etc.

OEKO-TEX® STANDARD 100 certified. 

Besides luxury silk, we are also developing more high-end items in other premium materials.

We pay close attention to detail in the production process, ensuring that each piece is meticulously crafted for durability and comfort. 

 

 SUSTAINABILITY

We only source sustainable materials, manufacture in socially and environmentally responsible ways as well as design timeless and lasting collections.

We try to ensure the materials we use are as sustainable and eco-friendly as possible. Mulberry silk, a natural fiber known for its luxurious feel and superior texture, is not only favored for its comfort but also for its natural fiber properties.  At our farms, mulberry trees that sustain silkworms grow organically. Our suppliers have OEKO-Tex certifications to ensure no harmful chemicals are used in the treatment and dyeing of our silk.

 

 

SAFETY AND SOCIAL RESPONSIBILITY

Safety and social responsibility are always paramountly important to us and to our customers. We use factories with OEKO-TEX® Standard 100 certification. Most of our products are OEKO-TEX® STANDARD 100 certified.

OEKO-TEX® STANDARD 100 is a label for textiles tested for harmful substances. It sets the benchmark for textile safety, from yarn to finished product. Every item bearing the STANDARD 100 label is certified as having passed safety tests for the presence of harmful substances.

• The certified article is harmless to human health
• Every thread, button and accessory have been tested against a list of over 1,000 harmful substances
• The more intensive the skin contact, the stricter the human ecology requirements and laboratory tests 
• We use globally standardized test criteria 
• The certification complies with international requirements and regulations
• We review our limit values for harmful substances at least once a year

(From:  https://www.oeko-tex.com/en/our-standards/oeko-tex-standard-100)

 

 

 

INTELLECTUAL PROPERTY RIGHTS

Respecting intellectual property rights means acknowledging and upholding the legal protections granted to creators and inventors for their original works and creations. This includes copyrights, trademarks, patents, and trade secrets. It's crucial for fostering innovation, rewarding creativity, and maintaining a fair and competitive global economy. 

We always respect others intellectual property rights and, in the meantime, protect our own intellectual property rights.

1.     Our brand OSCAR ROSSA is registered in IC 024, 025 and 035 with USPTO.GOV and other countries.

 

 

2.     All patterns on our products are copyrighted with COPYRIGHT.GOV. 

Some examples:

 

 

3.     We own copyrights of all photos used on our products.

 

 

CUSTOMER SERVICE

We prioritize providing exceptional customer service and making the shopping experience enjoyable and personalized. Customers’ comments and feedback really matter to us and help us to improve. Customer’s satisfaction is crucial to our success. No matter what happens, we are dedicated to making customers happy.

 Our requirements to provide excellent service:

• Prompt and Helpful Responses: Respond promptly to customer inquiries and provide helpful, clear solutions. 
• Empathy and Kindness: Show empathy and kindness in all customer interactions. 
• Personalized Approach: Treat each customer as an individual and personalize their experience. 

Oscar Rossa uses Google Customer Reviews to collect feedback on how we are doing. Customer will have the option to join in the google survey after checking out.

Google Customer Reviews is a program that allows you to rate your purchase experience with us. The rating that you give in your review can help other shoppers make an informed decision to purchase.

If you opt-in to receiving a survey from Google Customer Reviews, Google will send you one email a few days after your order has been delivered. We will not send any other emails as a result of your opting in. The email contains a one-minute survey.   We appreciate your comments.